WhatsApp Automation & Marketing

What is WhatsApp Automation?

WhatsApp automation is the process of streamlining customer communication by using pre‑built workflows, chatbots, and templates to send messages automatically. Instead of manually replying to every query, businesses can:

• Send instant auto‑replies to FAQs and inquiries.

• Schedule messages like reminders, promotions, or updates.

• Recover abandoned carts with personalized nudges.

• Trigger alerts for price drops, back‑in‑stock items, or upcoming events.

• Collect feedback through surveys and conversational flows.

Automation ensures customers receive timely, relevant, and personalized communication — even at scale.

Why WhatsApp Marketing Matters

With over 2 billion active users worldwide, WhatsApp is one of the most powerful marketing channels today. Unlike email or SMS, WhatsApp messages enjoy open rates above 90%, making it a direct and highly engaging way to reach your audience.

Benefits:

• High engagement: Customers are more likely to read and respond.

• Personalization: Tailor campaigns to customer behavior and preferences.

• Trust & familiarity: WhatsApp feels personal, not intrusive.

• Global reach: Connect with audiences across demographics and geographies.

People and culture

Our people are what make us unique. Rather than outsourcing our construction engineers from questionable outsourcing establishments, we provide them with an environment that supports professional growth.

We are strong believers in giving our employees a voice. Our teams are put together with the help of our resident psychologist to ensure maximum productivity and engagement.